I promised to write up my presentation from the 2015 Complexity and Management Conference, which was entitled Exploring our Experience of Every Day Politics in Organizations. My task was to pull out a few themes which struck me, and to respond to the keynotes of Svend Brinkmann and Patricia Shaw. This post tries to identity common threads, lacunae and opportunities for thinking arising out of what our guests said and links these to reflections on what it might mean to reflect systematically on the politics of everyday life in organisations. Continue reading
Author Archives: Chris Mowles
Complexity and Management Conference June 2015 – themes and agenda
At the Complexity and Management Conference this weekend (5th-7th June at Roffey Park) we will be discussing a variety of themes concerning power and politics in organisations. As a small contribution to the discussion I offer the following:
There are two managerial tendencies in contemporary organisations which in my view work against the exploration of difference, and cover over the opportunity for collective reflection.
The first is the increasing prevalence of instrumental reason in the shape of rhetorical appeals to ‘what works’, or what ‘adds value’ or is best for effectiveness and efficiency. This is not to argue in favour of inefficiency or ineffectiveness, or allowing employees to do whatever they want, but if we start from the premiss that there is no one best strategy, then all options about what employees might do together to improve organisational outcomes will bring with them advantages and disadvantages. It depends when the evaluation is made, and who is judging.
If the future is uncertain then we can never be sure what will work and what will not until we try something together, and even then we may disagree about what we find. So it may be worth exploring the merits of different courses of action and tolerating dissent, disagreement and contestation before we embark upon something.
The second tendency can arise as a direct result of the first, that there is a lack of shared experience of deliberating together, and therefore a greater reluctance to consider it. All kinds of reasons are given for not thinking together: because there isn’t time, because it will open a can of worms, because it will be just a talking shop, because it’s a luxury we can’t afford, because we’re an action-oriented organisation. In effect what then happens is a closing down of opportunity to seek different perspectives which prevents bringing about what Hannah Arendt referred to as ‘enlarged mentality’, the possibility of experiencing human plurality. The ability to consider the perspective of others was of prime importance to Arendt, since it enables us to decentre ourselves and avoid narcissism, as well as preventing tyranny where there is only a hearing for one point of view.
Another aspect of deliberating together in public, particularly when we are face to face, is that the intimacy of being together obliges us more actively to find ways forward. But confronting each other with our differences can be painful, and it isn’t always easy to do.
These are some of the themes we will be struggling with, more or less painfully, on the weekend, and here is the rough agenda for the discussions.
Look forward to seeing you there if you have registered, and if not we will try and post some reflections on what happened afterwards.
Early Bird Discount Ends April 30th
The Complexity and Management Conference 5-7th June 2015 Early Bird Discount ends 30th April 2015.
The booking page can be found here: http://tinyurl.com/k7t2rd4 The fee for the conference includes accommodation and food from Friday evening through to Sunday lunchtime.
New publications in April
Here are three new publications from DMan faculty members published this month:
Commons and Lords: a Short Anthropology of Parliament – Emma Crewe
The House of Commons: an Anthropology of MPs at Work – Emma Crewe
Managing in Uncertainty: Complexity and the Paradoxes of Everyday Organisational Life – Chris Mowles
Complexity and Management Conference 5th-7th June 2015
Against Common Sense: managing amid the paradoxes of everyday organisational life
The following is the text of a talk given by Chris Mowles at the University of Hertfordshire on Friday Feb 13th as part of the MBA Masterclass series.
In this talk I try to cover four things:
I address why I think there is a problem with much contemporary management theory and explain why I think it is necessary to argue against what is taken to be common sense in management.
I introduce paradox and explain its roots in philosophy and point to how it manifests itself in the complexity sciences, as an alternative to some of the simplified assumptions and dualisms in much contemporary management theory.
I give some examples of how paradox manifests itself in everyday organisational life.
And finally I suggest some implications for managers for taking paradox seriously for what they might find themselves doing at work.
Why against common sense?
I am using the title of this talk, against common sense, to make a general critique of what we might think of as the majority literature on management, but also to highlight the meaning of the word paradox, from the Greek para doxa, or against what people ordinarily hold to be true. In using the term ‘majority literature’, I am not trying to suggest that all management literature suggests the same thing, or that all business schools teach the subject uncritically (this is certainly not the case at the University of Hertfordshire and on the MBA, for example). There is a flourishing substantial minority critical tradition in management theory.
But overwhelmingly, orthodox management journals and books assume that managers are in control, can predict and design organisational futures and organisational culture, can purpose transformation and innovation. Even when the majority literature identifies contradiction or paradox as a phenomenon, it argues that managers can control this too, often suggesting that paradox can be ‘unleashed’ for the creative good of the organisation, or can be brought into dynamic balance.[i] Continue reading
Complexity and Management Conference 5-7th June 2015
Complexity and Management Conference 5-7th June 2015
Conference theme: Exploring our experience of everyday politics in organisations
How do we negotiate degrees of freedom with each other in what we can increasingly experience as regimes of disciplinary power in organisational life? How do grand schemes for whole-organisation transformation play out in every day relationships between people?
This conference will invite participants to discuss and reflect upon the every day politics of getting things done together, noticing the negotiations, compromises and improvisations which are necessary to take the next step.
Between now and then we will be posting further reflections on the topic on this the Complexity and Management blog.
The key note speakers this year are Svend Brinkmann, who is Professor in general psychology and qualitative methods as well as Co-director of the Center for Qualitative Studies, and Professor Patricia Shaw, co-founder of the Doctor of Management programme at UH and currently working at Schumacher College. Here is Svend’s profile page at Aalborg university http://personprofil.aau.dk/117579?lang=en and here is Patricia Shaw’s at Schumacher College: http://www.schumachercollege.org.uk/teachers/patricia-shaw .
The conference will be informal and highly participative, as in previous years. The conference fee includes accommodation and food and will be held at Roffey Park Institute in the UK: http://www.roffeypark.com
The booking page on the university website will be set up in the New Year.
A more detailed agenda will follow, but the conference begins with a drinks reception @7pm on Friday 5th June and ends after lunch Sunday 7th June 2015.
Participants wishing to set up a particular themed discussion in a working group during the conference should contact Chris Mowles: c.mowles@herts.ac.uk
Thinking as a subversive activity
While a number of posts on this blog have been dedicated to calling in to question the claims of contemporary management theory to enable managers to predict the future, there can be no doubt that much of it is dedicated to controlling employees. Or rather, there are always new developments in management theory aimed at increasing organizational efficiency and effectiveness but which have the effect of disorienting employees and keeping them permanently on the hop. Management theory is replete with suggestions for dividing, atomising, reorganising and scrutinising employees whilst denying them time to sit together to make sense of what is going on. In fact, usually they are discouraged from doing so: it is quite common to find people expressing antipathy towards meetings which might turn into ‘talking shops’, or alternatively sense-making opportunities may be described as a ‘luxury’ which the organisation cannot afford. Of course, I am not recommending that people spend more time in meetings simply for the sake of it, but I am always interested when people I am working with tell me that they don’t have the time to think about what’s going on. Continue reading
Leadership and the ‘vision thing’
Roberto Martinez, manager of Everton football club which did very well in the Premier League in the UK this season, says that he always had a vision that the team would play in the European Champions League, for which his team has now qualified. Meanwhile political pundits, and sometimes members of his own party, are critical of the fact that the leader of Her Majesty’s Opposition, Ed Miliband, doesn’t have a sufficiently clear vision. In contrast, President George Bush (père) once said that he didn’t do ‘the vision thang’.
If you search on the terms ‘leadership vision’ in any search engine it will turn up thousands of hits, consultancies, business schools, books, which claim that having leadership vision is probably the most important quality a leader can have. There are any number of proprietary tools, techniques, grids and frameworks for generating such a vision. The idea is now virtually unchallengeable.
How would I square the idea that vision is something an individual leader ‘has’ with some previous posts where I argued that leadership is an improvisational and ensemble performance? If vision really is the exceptional and innate characteristic of an individual leader, then maybe the leaders of banks and corporations really do deserve the fantastic salaries that they command. Is it really the case that some are born with visions, and the rest of us are born to be led by them. Continue reading



