The following post is by guest contributor John Tobin. John has served for many years as the CEO of a community hospital in the US. He earned a Doctor of Management at the Business School of the University of Hertforshire in 2003 and remains interested in the ongoing work of the Complexity Research Group at the University of Hertfordshire and the challenges of bringing that perspective into everyday management practice in a community hospital setting.
Doug, in your first post, you touched on an issue that I find both fascinating and disconcerting, –the increasingly close ties between public officials and special interests, and the mostly unacknowledged role of public policy in creating the current financial mess, a dysfunctional health care system, and other problems. This interconnectedness is by no means limited to business CEOs and high ranking government officials. Anyone familiar with the political process in Washington knows that the place is actually run by platoons of bright, ambitious twentysomething congressional staffers. The staffers become the focus of lobbyists’ attention because they know specific issues better than the Members themselves. Many of these staffers will go on to careers as lobbyists or elsewhere in government, reinforcing those linkages. In my home state, legislators are closely tied to the public employees’ unions (the Speaker of our House of Representatives was an organizer for the Service Employees’ International Union before being elected Speaker). Organized labor is supposed to balance the power between workers and business owners and the professional managers who represent the owners’ interests. In a government setting, this worthy purpose is corrupted when the workers become the managers, and no one truly represents the owners’ (taxpayers’) interests. Getting government spending under control becomes next to impossible. Continue reading